Sanyo said she should have contacted them and they would have sent her a larger box.
She had a neighbor take her to FedEx where they charged her to appropriately pack the TV and charged her close to $127. Nor was there any packing materials enclosed. When she got back the TV would not fit in the box. I called again and they emailed me a new label which I printed and gave to my mother as she was returning back to MI the next day. While here I tried to print the return label and it had expired. They sent the box just when she was getting ready to visit me in NC. This time they said for her to return the TV and they would send a replacement. Both problems continued and she had me call Sanyo again. I went back to NC and the man came said he fixed the TV and charged my mother $70 even the TV was a little over a month old. This time we were given the name of the company. After a week we heard nothing and called again. We called Sanyo and was told they would contact an authorized Sanyo technician in the area. We worked with the Menu button on the remote control to no avail. After a few weeks the TV started talking in Spanish and would narrate what was going to happen just before it happened. She purchased a Sanyo TV in May 2017, while I was visiting her from NC. As well, I am telling all of my friends how they took advantage of my 91 year old mother who lives in Michigan. I will never purchase a Sanyo or Panasonic product.
#SANYO TV SERIAL NUMBERS HOW TO#
She explained exactly how to find the model number on our Sanyo product. Our agent was friendly and knowledgeable. You can listen to the list and choose your product, press 6 for other or press 0 to skip the list. The options are based on the Sanyo product you are calling about. Your call will immediately be answered by an automated system listing options. The Sanyo customer service line is provided by Panasonic.
We’ve listed various email addresses for specific Sanyo products. When we looked through the FAQs section of Sanyo customer service we found that some products have dedicated customer service information. The customer service options are limited, but customers can learn about Sanyo products, find a local retailer or search the FAQs section for troubleshooting advice.įor customers who prefer to contact Sanyo customer service via social media, a Facebook and Twitter page are listed. Panasonic Corporation of North AmericaOne Panasonic WaySeacaucus, NJ 07094 Official Website Sanyo North America CorporationHeadquarters2055 Sanyo AveSan Diego, CA 92154 Always include multiple forms of contact information so corporate customer service can reach you if needed. The company receives thousands of pieces of mail a day, so set yours apart with details, when applicable.
Customers should be clear and concise when writing a letter to customer service on a corporate level. Two mailing addresses are listed for customers one on the Sanyo website and the other on the Panasonic website. You can also find contact information about older Sanyo products and commercial products on the Contact Us page. When we looked a little deeper we found other customer service phone numbers listed in answers to commonly asked FAQs.Įneloop customer service is available Monday to Friday from 8 AM to 5 PM CST only. Customers can call this number to find a local service center or reach a customer service representative. There is one phone number listed on the Sanyo customer service page. Click here to leave a comment about your customer service experience. The Sanyo website describes new products, provides troubleshooting tools and connects owners with the customer service department. Sanyo is part of the Panasonic family, but the headquarters for Sanyo is on the opposite coast of the US from the Panasonic headquarters. Sanyo is an electronics company specializing in consumer and commercial electronics.
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